Facility Rules
Thank you for choosing to store with Warkworth Storage and for abiding by our Facility Rules:
Office Hours
Warkworth Storage is a remotely run storage facility with no full time staff onsite, Our head office is open Monday to
Friday 9am – 4pm, Closed on Saturday & Sunday.
Customer Access Hours
24/7, 7 days a week
Accessing the Facility
Please be aware persons entering the Facility do so at their own risk. Customers store at their own risk and must
follow our reasonable directions.
In and Around the Facility
For your safety, do not place objects in front of roller doors or gates. Gates, roller doors and other access doors may
close without warning and should not be obstructed.
There are shared zones throughout the Facility so please be aware of others, take care and when driving adhere to
the 5km speed limit around the Facility. Pedestrians should be aware of vehicles moving around the Facility.
Please be considerate of others. Aggressive, abusive or any antisocial behavior will not be tolerated and may lead to
us ending your self-storage agreement.
Smoking and vaping are not permitted at this Facility. Pets and animals are not permitted at this Facility – other than
disability assist dogs.
Your Storage Unit
You must secure your storage unit with a padlock.
You must not store hazardous, illegal, stolen, flammable, explosive, environmentally harmful, perishable or living
goods or goods that pose a risk to any property or person. This includes lithium-ion batteries or items containing
lithium-ion batteries.
You must not access the Facility’s electricity supply via power points, extension leads or other measures. Please
contact the Office should you require a power supply.
Your Goods
You must not leave any goods unattended in a common area of the Facility. After a 24 hour period unless agreed with
head office, we have the right to treat them as abandoned and dispose of them.
Children
If you bring children into the Facility, you must supervise them at all times. You are responsible for keeping them safe.
Fees
Storage fees must be paid on time. Failure to pay on time will incur late fees and your access to the Facility will be
suspended. Please contact the Office should you need to discuss outstanding payments.
The Facility has the right to sell your goods if you do not pay your storage fees in accordance with your self storage
agreement.
Surveillance
The Facility is under continuous CCTV surveillance. By entering the Facility, you acknowledge that you and your
activities may be recorded. [We use facial recognition technology at the Facility.] Refer to our Privacy Policy, our
storage agreement terms and our on-site signage for more information.
Your Details
Please notify us within 2 business days if your contact details, or the contact details of your Alternative Contact Person
change.
Moving Out
When it’s time to move out, please provide 28 days (4 weeks) notice of your intention to move out.
You must move out before the end of your storage period or within 24 hours of us terminating the self-storage
agreement.
Please ensure you take all the goods with you when you move out. Your unit must be left empty and clean with your
lock removed.
Please note that a disposal fee for any rubbish or items left behind will apply, including anything left in shared areas.